Payments & Shipping, Return policy

All the items in this store are handmade in Czech Republic and will be sent from Czech Republic with Ceska Posta (tracking code will be available). Free shipping worldwide.

Delivery time varies from 1 to 10 days for shipments within Europe, and from 10 to 60 days for shipments outside of Europe. 

After shipping each order, I provide a tracking number for the parcel.

Available payment methods are PayPal and Credit Card, Stripe.

If you have any concerns regarding your order, or you want to refund, please feel free to Contact me.

Refund (return) policy

Thank you for shopping at (Store Name)!

We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

  • Your item must be unused and in the same condition that you received it.

  • The item must be in the original packaging.

  • To complete your return, we require a receipt or proof of purchase.

  • Only regular priced items may be refunded, sale items cannot be refunded.

  • If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: 

Olga Shalaeva

Sazovická 507/18

15521 Prague 5

Czech Republic

Exempt Goods

The following are exempt from refunds:

  • Gift cards

  • digital products

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